Privacy Policy

THANK YOU FOR VISITING THE WORD DEPOT®

At The Word Depot, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use and manage your personal information when you visit our website, complete a contact form, make an enquiry, or interact with us online.

In this policy, “personal information” means information that identifies you or could reasonably identify you.

What We Collect

We may collect personal information you choose to provide to us, including your name, email address, phone number, enquiry details, order or personalisation details or any other information you choose to send us through our website, email or contact form. We may also collect basic website information through cookies or analytics tools, such as which pages are visited and how visitors use our website (eg. Google Anlaytics).

How We Use Your Information

We collect and use your personal information to:respond to your enquiriescommunicate with you about Studio pieces or Creative Servicesprocess or discuss orders, personalisation details or project enquiriesimprove our website, services and customer experiences and updates, offers or relevant information where you have agreed to receive them or where permitted by law.

You can unsubscribe from marketing emails at any time by contacting us through the contact form with the heading “Unsubsctibe’.

Sharing Your Information

We do not sell your personal information. We may share limited information with trusted third-party services where needed to operate our website, respond to enquiries, process orders or manage our business. We may also disclose personal information if required by law, court order, or where necessary to protect our rights, safety, customers or business.

Cookies and Website Analytics

Our website may use cookies or similar tools to understand how visitors use our site. This helps us see which pages are being visited, improve the website and create a better experience. Cookies do not give us access to your personal computer or private files. You can usually adjust your browser settings to refuse or limit cookies if you prefer.

Links to Other Websites

Our website may contain links to third-party websites, or other external platforms. Once you leave our website, we are not responsible for the privacy, security or content of those external sites. We recommend reading the privacy policies of any third-party websites you visit.

Security

We take reasonable steps to protect the personal information we hold from misuse, loss, unauthorised access, modification or disclosure. However, no online transmission or storage system is completely secure, so we cannot guarantee absolute security.

Accessing or Correcting Your Information

You may contact us at any time to request access to the personal information we hold about you, or to ask us to correct it if it is inaccurate or out of date.

Changes to This Policy

We may update this Privacy Policy from time to time by publishing a new version on this page.Please check this page occasionally to ensure you are happy with any changes.

Contact

For questions about this Privacy Policy or how your personal information is handled, please contact us through the form in the contact page of this site.

We encourage you to read this policy in conjunction with our Terms of Use on this site.